Complaints about lack of food and neglect in small B.C. nursing home result in nurse’s license being suspended


The nurse behind a now closed care home on Vancouver Island that has been the subject of numerous complaints about issues such as neglect, emotional abuse and insufficient food has had her license suspended for 18 months.

Jaime Looten also agreed that over the next five years he will not hold any position where he is the charge nurse or the only nurse on duty, among other restrictions, according to to a public notice from the BC College of Nurses and Midwives.

Looten is the former operator of Arbor Cottage in Ladysmith, a five-bed facility that promoted long-term care and respite for elderly and disabled patients.

The college says Looten signed a consent agreement in response to complaints that included failing to provide the necessary medical intervention to two residents who ended up in the hospital, failing to ensure he there was enough food on hand, not to ensure staff CPR training was up to date and not following. COVID-19 protocols.

Looten officially relinquished the Arbor Cottage license on December 31, 2020, following an earlier suspension by Island Health.

Health authority inspection reports show a long list of concerns that led to the closure of Arbor Cottage.

The final inspection report of November 7, 2020 noted that “throughout the investigation process, Licensing observed that the incumbent [Looten] did not operate the community care facility in a way that promoted the health, safety and dignity of those in care. Concretely, the licensee had not demonstrated the skills necessary for the performance of the duties entrusted to him. “

He goes on to say that Looten “did not ensure that those treated were not overlooked,” noting that residents were not changed during the night shift and that a person who had recently had an operation of the hip had not had its staples. timely withdrawn.

Previous investigative reports have shown evidence of emotional abuse – in particular, staff voicing residents’ voices – as well as criminal record checks and vaccination records for employees that were not kept up to date.

In June 2020, inspectors noted that people were not screened for COVID-19 before entering the house and that physical distancing rules were not followed.

Due to his consent agreement with the college, for the next five years Looten will not be allowed to work overtime or do anything other than day shifts.


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