Winter housing and food resources for residents of Champaign County



Miguel Reider walks near a traffic jam caused by vehicles stuck on a hill during a snowstorm Wednesday, December 16, 2020, in Towson, Maryland. Reider and his friend Tim Winter, who live across the street, approached to help push motorists into the tilt. (AP Photo / Julio Cortez)

CHAMPAIGN COUNTY, Ill. (WCIA) – City of Urbana officials just released a quick reference list on winter housing and food resources for people living in Champaign County.

Families / Children

Emergency shelter for families with children: To inquire about Emergency Family Shelter (ESF), people can email or call (217) 328-3313.
Families with schoolchildren Urbana: The Township of Cunningham runs an emergency shelter program for families with children enrolled in the Urbana school district or who have children who spend the night at the Crèche Crèche and who do not have a other place to stay.
Crèche crisis: Crisis Nursery is the only emergency daycare open 24 hours a day, 365 days a year, serving children from birth to six years old. It is open to the entire community, with no fees or income eligibility. Families who may be experiencing a crisis can call (217) 337-2730 to begin the care planning process for their child (ren).
Regional Education Office: This is a resource for homeless families with school-aged children and youth. People can call (217) 893-3219 anytime between 8 a.m. and 4:30 p.m. Monday through Friday.


Daily bread soup – 116 N. First Street: They offer take-out meals from 11 a.m. to 12:30 p.m. 7 days a week. For more information call (217) 356-7687 or visit
Canteen race: A mobile truck that delivers food, drinks and blankets to people on the streets Monday, Tuesday and Wednesday from 6:30 to 8:30 p.m. Contact Barb Davies or Jason Fisher at or with any questions or concerns.
The Jubilee Café: This is located in the basement of the Community United Church of Christ on Sixth Street. It offers fresh, home-cooked meals every Monday from 5 p.m. to 6.30 p.m. for students, as well as local residents, who are struggling with food insecurity.
– For a list of pantry and soup kitchen locations, dates and times, call 211 (or 1-888-865-9903).

General services

Courage Connection: Individuals or families fleeing domestic violence should contact the Courage Connection Domestic Violence Hotline, which is open 24/7 at 1-877-384-4390. To reach a mental health professional for free, send TALK to 552020 for service in English and HABLAR to 552020 for service in Spanish.
The Phoenix Day Visitor Center: It offers a year-round drop-in center and a daytime warming site in the winter for members of our community in need of a place. Hours of operation include Monday to Friday 12 p.m. to 5 p.m. For more information, please contact the Phoenix at (217) 819-4569 or visit

The Salvation Army Stepping Stone Program and Day Warming Center: This transitional housing program will house men, women and families who identify as homeless and who are committed to working under the program.

Additional daytime warming options are The Phoenix, public buildings such as libraries, municipal buildings (city, state and federal) during regular business hours.

Additional resources

Township of Cunningham – for Urbana residents: This is general assistance for unemployed or disabled people looking for an ISS, rent assistance for homeless people in need of assistance. moving in or for those facing evictions and food deliveries. Ask for help in line, call (217) 384-4144, email or meet in person at 205 W. Green Street. They are open from 8:30 a.m. to 12 p.m. and from 1 p.m. to 4:30 p.m.

Town of the canton of Champaign: General Assistance / Transitional Assistance (GATA) for individual clients without dependents. For more information, please contact Dawn at (217) 403-6124.

Emergency rental assistance: This is for households who have an outstanding rent balance and either have a landlord leaving notice, a court-ordered eviction, or are moving within the Township of Champaign boundaries and need help with a deposit. For more information, please contact Bailee at (217) 403-6124.

Lifeline Free Phone Service: This is a free telephone service for low-income residents with a social security number. People can use any of these to apply: income tax return, pay stubs, SSI letter, SNAP unemployment letter, Medicaid, housing check, or general assistance letter. Apply via carriers:
– Virgin: or call 1-888 321-5880 – free phone provided
– Access: or call 1-888-900-5899 – free phone provided
– Safe link: or dial 800-723-3546. Must have your own phone – like a Trac phone.

For more details on these resources, please visit the City of Urbana website website.


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